BetNova FAQ — All Your Questions Answered in One Place

After logging in, go to the "Promotions" or "Offers" section on your dashboard to see all active offers in one place. If you're using the app, keep push notifications enabled so you're alerted the moment a new offer goes live.

Offers are typically refreshed on the following schedule:

• Daily Offers: New cashback or free bet offers go live every day at 10:00 AM.
• Weekly Offers: Reload bonuses and tournament offers are published every Monday and Friday.
• Special Event Offers: Special odds boosts and free bets are offered ahead of the World Cup, IPL, and other major matches.

Expired offers are automatically removed from the list. If you have questions about a specific offer, contact support.

The wagering requirement (or playthrough) refers to how many times you must bet with your bonus before you can withdraw it. Here's an example to make it clear:

A few important things to note:

• Not all games contribute 100% towards wagering — slots typically count at 100%, but Live Casino or Sports may count at 10%–50%.
• There is a time limit to complete the wagering requirement (typically 7–30 days).
• Once wagering is complete, your bonus balance is transferred to your main account balance.

Terms and conditions may vary for each offer. Before claiming any offer, Terms & Conditions Please read it carefully.

Deposits on BetNova via bKash, Nagad, or Rocket are typically credited Within 2–5 minutes credited to your account. Bank transfers may take up to 30 minutes.

What to do if a deposit fails or is delayed:

• Step 1: Check your transaction history in the bKash/Nagad app to confirm whether the amount was deducted.
• Step 2: Wait 15 minutes — delays sometimes occur due to network lag.
• Step 3: Amount deducted but not credited? Email support@betnova.ws with your transaction ID.
• Step 4: Funds are typically credited manually or refunded within 2–6 hours.

The minimum deposit amount is ৳200. For full details on payments, Payment Page View.

Cricket betting is the most popular category on BetNova. Log in and Sports Betting section, then select "Cricket". Here's how:

• 1. Select a match from the list of upcoming or ongoing fixtures.
• 2. Select a market — "Match Winner", "Toss Winner", "Total Runs", and more.
• 3. Click your preferred odds and they'll be added to your bet slip.
• 4. Enter your stake amount and tap "Confirm Bet".

Available markets include: Match Winner, 1st Innings Score Over/Under, Top Batsman, Top Wicket-Taker, Powerplay Runs, Six or Four, and ball-by-ball outcomes in Live Betting.

In live matches, odds change by the second — you'll need to decide quickly. Match Odds Page to view all today's cricket odds.

BetNova offers a 100% welcome bonus on your first deposit to a new account, up to ৳5,000. Follow the steps below to claim it:

• Step 1: Registration Page Create a new account — just your mobile number and a password, done in under 2 minutes.
• Step 2: Log In After that, tap the "Deposit" button.
• Step 3: On the deposit form, select the "Welcome Bonus" option.
• Step 4: Make a minimum deposit of ৳500 and the bonus will be credited automatically.

The bonus is a one-time offer. Only one welcome bonus applies per account.

BetNova's interface is available in both Bengali and English. To change the language:

• On the website: At the top right corner of the page, you will see a language icon (🌐) or the text "EN / Bangla" — click on it and select Bangla.
• On the App: Go to the profile icon in the bottom menu → "Settings" → "Language" → select "Bengali (Bangladesh)" and tap "Save".

After changing the language, the page will refresh and the entire interface — buttons, menus, and notifications — will appear in Bangla. If you make the change while logged in, your preference will be saved.

Haven't downloaded the app yet? From here Download it now — the app delivers the best experience in Bengali.