Privacy & Security

BetNova Privacy Policy — Your Data Is Safe With Us

Here you'll find a clear explanation of what information you provide to BetNova, how we collect it, where it is stored, and how we keep it secure.

Last Updated: January 2026 SSL Encryption Active Written in Bengali

What's on This Page

What Data We Collect How Your Information Is Used Sharing with Third Parties Data Protection Methods Cookie Policy Your Rights Data Retention Period Contact

How We View Your Privacy

Our core principles for protecting your data at BetNova

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Encryption Protection

All your data is transmitted via SSL/TLS encryption. No third party can intercept or read your information.

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Data Is Never Sold

BetNova never sells or rents your personal information to third parties. This is our commitment.

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Only Necessary Data

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

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Transparency & Accountability

We don't hide where your data goes. Everything is laid out clearly on this page — no hidden clauses.

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Secure Server Infrastructure

Your data is stored in secure data centers. Regular security audits are conducted to ensure there are no vulnerabilities.

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Your Data, Your Control

You can view, correct, or delete your data at any time. Simply contact our support team — we'll take care of it promptly.

1. Introduction
2. Data Collection
3. Use of Information
4. Third Parties
5. Security Measures
6. Cookie Policy
7. Your Rights
8. Retention Period
9. Minors
10. Policy Updates
11. Contact Us

Introduction

Welcome to BetNova. This Privacy Policy explains what data we collect when you use our platform, why we collect it, and how it is used and kept secure.

BetNova believes your privacy is a fundamental right. That's why we only collect data that is genuinely necessary to provide our services. This policy covers our Terms & Conditions Effective as part of.

By creating an account or using the site, you agree to this Privacy Policy.

📅 Effective Date: This policy is effective from January 2026. Users will be notified in advance of any major changes.

What Information We Collect

BetNova collects two types of data — what you provide directly, and what is gathered automatically through your use of the platform:

Data Type	Example	Collection Methods
Identity Information	Name, date of birth, national ID number	Registration Form
Contact Information	Phone number, email address	Registration Form
Financial Information	BKash/Nagad number, transaction history	Payment Processing
Device Information	IP address, device model, operating system	Automatic
Usage Data	Pages visited and time spent, games played	Cookies & Logs
Location Data	Country and city (approximate)	Auto-detected from IP

⚠️ Please Note: A copy of your National ID or passport may be requested for KYC verification. These documents are used solely for identity verification and are stored securely.

How We Use the Information We Collect

BetNova uses your information solely for the following purposes:

To create, manage, and verify your account.
To process deposits, withdrawals, and other financial transactions.
To send you relevant bonuses and promotional offers (you can opt out of this at any time).
To conduct necessary security checks for fraud prevention and anti-money laundering.
To meet legal obligations, including KYC and AML (Anti-Money Laundering) compliance.
To improve our services and personalize your experience.
To provide customer support and resolve issues.

Data Protection Methods

BetNova uses multiple layers of security to protect your data:

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256-bit SSL Encryption

All data transfers are secured with bank-grade encryption.

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Firewall & DDoS Protection

Servers protected against unauthorized access and cyber attacks.

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Regular Security Audits

Our systems are regularly audited by independent external experts.

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Access Control

Only authorized personnel have access to the data they need.

⚠️ Your Responsibility: Keep your password and login credentials private. Never share them with anyone — BetNova will never ask for your password over a call or message.

Cookie Policy

BetNova uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help ensure the site functions correctly and remember your preferences.

Essential Cookies: For login sessions and security — the site cannot function properly without these.
Performance Cookies: To analyze which pages are most visited — collected anonymously.
Functionality Cookies: To remember your language preference and other settings.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Your Data Rights

With regard to your information on BetNova, you have the following rights:

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Right to Access

You may request to see what information we hold about you.

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Right to Rectification

You may request correction of any inaccurate or outdated information.

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Right to Erasure

After account closure, you may request deletion of your data under certain conditions.

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Right to Portability

You may request a copy of your data in a commonly used format.

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Right to Object

You can opt out of marketing messages or request that certain processing be stopped.

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Right to Restrict Processing

You may request that the use of certain data be suspended while an investigation is ongoing.

📩 How to Submit a Request: To exercise any of your data rights, email us at support@betnova.ws. We will respond within 30 business days.

Data Retention Period

BetNova does not retain your data longer than necessary. In general:

Active account data: retained for the full duration your account remains open.
Financial transaction records: retained for up to 7 years as required by law.
KYC documents: Minimum 5 years after account closure (as per regulatory requirements).
Marketing preferences and cookie data: deleted 2 years after account closure.

Minor Protection

BetNova is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If someone mistakenly creates an account while under 18 and we become aware of it, the account will be closed immediately and all collected data will be deleted.

Policy Update Process

BetNova may update this Privacy Policy from time to time. When changes are made, the updated date at the top of this page will reflect accordingly. For significant changes, registered phone numbers or email addresses will be notified in advance.

Continuing to use BetNova after any changes have been made will be considered your acceptance of the updated policy. We recommend checking this page from time to time.

Privacy Contact

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us directly:

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support@betnova.ws

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Response Time

Within 30 business days

Safe & Trusted

Your Data Is Secure — Get Started Now

Your privacy is fully protected at BetNova. Create your account with confidence and enjoy the experience.

Free Registration App Download

General FAQs

Everything You Need to Know About Payments & Tournaments

Yes, BetNova supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket are all available for direct deposits and withdrawals. Bank transfers are also accepted. The minimum deposit starts from just ৳200, with instant crediting via bKash or Nagad. Payment Visit the page for full details on all available methods.

BetNova regularly hosts tournaments and leaderboard competitions where top players can win bonuses and prizes. To participate, you need an active account and must register for the specific competition. Each tournament has its own rules — such as playing on designated games or meeting a minimum bet amount. Leaderboard rankings are based on points earned or number of wins. For information on currently running competitions, Games page.